Returns & Exchanges

At Misha & Puff, we take pride in the quality and craftsmanship of our hand-knit pieces. If you are not completely satisfied with your purchase, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all hangtags and labels are intact to qualify for a full refund.

  • 3.
    Affix Shipping Label

    Download and print the prepaid shipping label provided by our portal and attach it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed once our studio inspects the arrival.