Returns & Exchanges
At Misha & Puff, we take pride in the quality and craftsmanship of our hand-knit pieces. If you are not completely satisfied with your purchase, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all hangtags and labels are intact to qualify for a full refund.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed once our studio inspects the arrival.
